Riverbend Insurance Corporation
405 W Walnut Suite 1 Newport, WA 99156
509-447-0426 kevin@riverbendins.com
dba: Kevin Wright Insurance Agency in State of CA
RIVERBEND INSURANCE
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What we do
Survey
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Tell us about your experience:
Name (optional)
*
First
Last
Your name is not required, however we would like to know who you are.
Gender
*
Male
Female
How did you hear about us?
*
Phone Book
Friend / Business
Internet Search
Website
How easy was the website to use?
*
Extremely Convenient
User Friendly
Neutral
Difficult
Hard to Navigate
How responsive are our agents?
*
Extremely responsive
Very responsive
Moderetly responsive
Slightly responsive
Not at all responsive
Would you recommend us to your Friends / Colleagues?
*
Yes
No
Maybe
Why do you most often visit our website?
*
Seeking Company Information
Seeking Insurance Information
Making a payment
Filing a claim
How long did you use our service before canceling?
*
Less than 6 months
6 months to 1 year
1 year to less than3 years
3 years to less than 5 years
5 years or more
(If applicable) Why did you cancel our service?
*
Did not need it anymore
Service was inconvenient
Unhappy with customer service
Found better rate
Unhappy with payment plan
Did you give us an opportunity to shop for you?
*
Yes
No
Should have
Email (optional)
*
Your email is not required- however we would like to contact your about your experience
Age
*
16-24
25-34
35-49
50-64
65-80
Prefer not to say
How Professional is our company?
*
Extremely Professional
Very Professional
Moderatly Professional
Somewhat Professional
Not at all professional
Compared to our competitors, our products are better, worse or about the same?
*
Much better
Somewhat better
Slightly better
About the same
Slightly worse
Somewhat worse
Much worse
How well do we answer your questions?
*
Extremely well
Very well
Moderetly well
Slightly well
Not at all well
Please complete the following. The service...
*
was better than expected
matched expectations
was worse than expected
Comments on service.
*
Suggestions for improvement:
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